Privacy Policy

Worldway Travels Group ("Worldway", "we") is the controller of personal data processed through worldwaytravelsgroup.com and its member portals.

Account data (name, email, phone, password credentials held by our authentication provider); traveller data you supply for bookings (passenger names, dates of birth, document numbers, loyalty numbers); booking and payment records; support and concierge conversations; and technical data such as IP address, device and usage logs.

To create and secure your account; to search, book and service travel with suppliers; to take payment and maintain your wallet ledger; to meet legal, tax and anti-fraud obligations; to provide support; and, where you consent, to send offers.

Airlines, hotels, ground operators, charter operators and other suppliers strictly as needed to fulfil your booking; payment processors; identity-verification providers; and authorities where legally required. Suppliers may be located outside your country; transfers are made under appropriate safeguards.

Booking and financial records are kept for the period required by tax and travel regulation. Account data is kept while your account is active and deleted or anonymised afterwards, subject to those obligations.

Subject to local law you may request access, correction, deletion, restriction, portability, or object to processing, and withdraw consent to marketing at any time. Requests are handled through our contact desk.

Data is encrypted in transit, access is role-based and audited, and records are scoped to their owner by row-level security. See Trust & Safety.

See our Cookie Policy.

We will post any change to this policy on this page and update the date above.